The TCPA - Is Social Media Next?
In the latest warning to the ever-expanding marketing industry, the 5th Circuit Court of Appeals recently determined that unsolicited and unwanted...
FINRA, Social Media, & Gamification
The financial industry is an ever-evolving creature, one that constantly invents exciting ways for its customers to move and spend money. By the same...
Service Complaints Amid Pandemic Forbearance Confusion
As the mortgage industry has pivoted and reorganized in response to the COVID-19 pandemic, the likelihood that certain steps in the mortgage process...
ADA Website Compliance Risks
Designed to bring a world of information to the fingertips of everyone with a computer, the internet has not only brought a slew of privacy issues to...
Risks to Working Remote
The COVID-19 pandemic fundamentally changed the way that the financial industry does business. Before lockdown, an estimated five million Americans...
Consumer Complaints & Social Media
Whoever first coined the phrase “There’s no such thing as bad publicity” undoubtedly uttered this famous quote long before the age of social media....
The COVID-19 Mortgage Moratorium & Social Media
As forbearances continue to cloud the mortgage industry with uncertainty and doubt, the CFPB has warned servicers to be prepared for an onslaught of...
The QM Rule and Current Marketing Uncertainty
Under the new administration, the CFPB has announced several updates to rules that are yet to be adopted, and the largest one may be the QM General...
Social Media and Employment Agreements
In just a few short years, social media has forever changed how many industries do business and the mortgage industry is no exception. Facebook,...