Consumer Complaints & Social Media
Whoever first coined the phrase “There’s no such thing as bad publicity” undoubtedly uttered this famous quote long before the age of social media....
The COVID-19 Mortgage Moratorium & Social Media
As forbearances continue to cloud the mortgage industry with uncertainty and doubt, the CFPB has warned servicers to be prepared for an onslaught of...
The QM Rule and Current Marketing Uncertainty
Under the new administration, the CFPB has announced several updates to rules that are yet to be adopted, and the largest one may be the QM General...
The Social Media Compliance Message – Pay Attention!
The changes with the Biden Administration have many mortgage lenders on edge. A new appointee to the CFPB, forbearance concerns from the pandemic,...
Social Media and Employment Agreements
In just a few short years, social media has forever changed how many industries do business and the mortgage industry is no exception. Facebook,...
Fair Lending and Social Media
In July of 2020, the Consumer Financial Protection Bureau (CFPB) filed a lawsuit against a Chicago-based nonbank mortgage lender, for violations of...
How to Stay Off the Front Page
On January 6th, 2021 a group of people stormed the United States capital and infiltrated the House and the Senate. This was a tumultuous time for all...
The FFIEC and Me
In 2013, which feels like a lifetime ago, the Federal Financial Institutions Examination Council (FFIEC), released guidelines to help financial...
California’s AB 1864: What You Should Know
Assembly Bill 1864 (AB 1864) passed the California Legislature on Aug. 31, 2020, and Gov. Gary Newsom signed it into law as of Sept. 25, 2020. The...