Team Names & Other DBAs – What Are the Rules?
Loan officers and other financial industry members utilize social media every day to market themselves to consumers on a more personal level. As more...
Disparate Impact vs. Disparate Treatment - What’s the Difference?
For newcomers breaking into the lending industry, the sheer number of laws in place to regulate lender practices can seem uncountable. Whether it’s...
Reverse Mortgages - Where Advertising Can Go Wrong
Loans have been a staple of human survival for thousands of years. Goods, services, money, even household belongings have traded hands and deals have...
Consumer Privacy Laws for Lenders
Lenders have a responsibility to protect consumer data, that is clear. In addition to that oath of protection required by law, lenders must also be...
Facebook's New Business Pages & What That Means for Compliance
In 2007, Facebook began the rollout of the now well-known Business Page model, allowing businesses to harness the power of social media to increase...
Understanding Mortgage Advertising Record Retention Requirements
The regulations governing advertising in the mortgage industry are numerous and wide-ranging, but the fact remains that there will always be a select...
Mortgage Advertising Regulations - Social Media Counts, Too!
Love it or hate it, social media is a critically important tool that lenders and servicers must utilize in order to attract new customers and stay on...
The Missing Piece with Consumer Complaints
Just a few short years ago, complaints from consumers primarily came in through angry phone calls or lawsuits. Now they can come in through a...
Unlicensed Activity Risks
For many financial institutions, the fear of citation for unlicensed activity, including the advertising of financial products, is always at top of...