Corporate Social Media Horror Stories
Professionalism in the financial industry goes beyond how you dress, how you treat customers and co-workers, and how well you remain legally...
Instagram for Business
Updated 2/22/2024
With Instagram's most recent updates, account owners can now convert their pages into business accounts through a simple setting...
Fair Housing & Social Media
Since the Fair Housing Act was enacted as part of the historic 1968 Civil Rights Act, it’s continually been in the news. As complicated as the act...
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The Value of a Like - Are they RESPA Violations?
The social media landscape is perpetually changing and sometimes the regulations can’t keep up. Whether this is a good or bad thing for lenders...
Who Owns a Social Media Account?
Your Loan Officer, the one who mastered the art of acquiring leads from social media, has moved on to new a opportunity. You’ve collected their ID...
How to Respond to an Online Review
For any company, a brands image is one of the most important assets utilized. It is the outward face of your company, where existing and prospective...
Dealing with Defunct Employee Social Media Accounts
As someone famous once said, fame is fleeting, but the internet is forever. This is just as true for businesses: employees come and go, as such is...
Contests & Sweepstakes....and a Lawsuit?
Contest, sweepstakes, giveaways—they are all the same, right? Not exactly. While in our everyday language usage, we might use these terms...
The Dos and Don’ts of Social Media for Compliance Teams and Loan Officers
You want your Loan Officers to earn more business and social media is a great way to do that. But how do you make sure they are not doing more harm...