Monitoring Can Be Overwhelming
Financial institutions are responsible for monitoring and controlling the risks related to social media, including compliance and brand reputation...
Risks to Working Remote
The COVID-19 pandemic fundamentally changed the way that the financial industry does business. Before lockdown, an estimated five million Americans...
Consumer Complaints & Social Media
Whoever first coined the phrase “There’s no such thing as bad publicity” undoubtedly uttered this famous quote long before the age of social media....
The Social Media Compliance Message – Pay Attention!
The changes with the Biden Administration have many mortgage lenders on edge. A new appointee to the CFPB, forbearance concerns from the pandemic,...
Social Media and Employment Agreements
In just a few short years, social media has forever changed how many industries do business and the mortgage industry is no exception. Facebook,...
Fair Lending and Social Media
In July of 2020, the Consumer Financial Protection Bureau (CFPB) filed a lawsuit against a Chicago-based nonbank mortgage lender, for violations of...
How to Stay Off the Front Page
On January 6th, 2021 a group of people stormed the United States capital and infiltrated the House and the Senate. This was a tumultuous time for all...
The FFIEC and Me
In 2013, which feels like a lifetime ago, the Federal Financial Institutions Examination Council (FFIEC), released guidelines to help financial...
Why Loan Officers Should Use Professional Pages on Social Media
Social media has been such a big part of our personal lives for the past 10 years. The number of social media network users worldwide has increased...