Making AI Work for Compliance: A TrustFrame Case Study
In this session, we sat down with Amanda Tucker, Chief Risk & Compliance Officer at Atlantic Bay Mortgage, and ActiveComply’s Head of Compliance, Melissa Grindel, who walked us through a live demo of ActiveComply Pre-Review (formerly known as TrustFrame) and unpacked what it actually took to move from a manual, ticket-based review process to a self-serve tool that renders a marketing compliance decision in 30 to 90 seconds. Along the way, her team still had to meet exam expectations and keep a human in the loop.
What You’ll Learn
- How Atlantic Bay’s loan officers moved from filing help-desk tickets to uploading content directly and getting real-time, citation-backed marketing compliance decisions
- How ActiveComply builds a custom rules engine so you can tune it to your institution’s specific marketing compliance risk tolerance
- How the platform pulls in NMLS licensing data so it can automatically infer who a loan officer is, where they’re licensed, and which state-specific disclosures apply, supporting marketing compliance standards
- How to roll out any AI compliance tool responsibly using a three-phase framework
- How Atlantic Bay ran its own marketing samples through the platform ahead of a state exam and caught missing disclosures before regulators did
- Why the rollout became a win for both sales and compliance, and how you can make that same case to your own C-suite
Ready toreduce your risk?